Senior Researcher - Chicago
Our teams work on a variety of exciting consumer, medical, and industrial projects and our researchers push past the limits of traditional consumer and product design research methods to provide our clients with knowledge, opportunities, and direction that lead to meaningful product and service experiences. Our researchers are part of a multi-disciplinary team involved in the design process from defining the strategic direction through full development, representing the voice of the end consumer.
Responsibilities:
- Develop and apply innovative ways of collecting and analyzing data to uncover and describe new product opportunities, categories, features, and innovations
- Participate in research programs to investigate user workflow, goals, tasks, and experiences
- Participate in research programs to explore consumer needs, emotive responses, expectations, and beliefs
- Contribute to product definition and strategy by utilizing and integrating multiple information sources (field work, web surveys, or market literature) and working closely with product strategists, designers, engineers, model makers, and interaction designers
- Work with consumers and designers to evaluate concepts and existing products on the market for improvement opportunities
- Collaborate with clients to understand their needs for research and to leverage their domain and product knowledge
Requirements:
- 4+ years of professional experience in research, product development, or related fields
- Experience with contextual research methods, interviewing, survey development, observational research, usability testing, heuristic analyses, and other qualitative and quantitative methods for collecting consumer needs and understanding experiences
- Ability to plan and schedule quantitative and qualitative research studies in an organized and detailed manner while being able to adapt to changes in program schedule and scope
- Background in anthropology, sociology, human factors, psychology, cognitive science, ergonomics, business, marketing, design, or product strategy is beneficial
- Proficiency in MS Word, Excel, PowerPoint and familiarity with drawing or layout programs such as Adobe Illustrator/InDesign; familiarity with image and video processing and editing software like Adobe Photoshop and Premiere a plus
- Familiarity in database and other data manipulation programs; capacity to plan and conduct statistical studies a plus
- Excellent analytical, writing, and presentation abilities
- Strong, collaborative interpersonal work style
Apply Now
Send your résumé and work samples to:
hr346(at)insightpd.com
Please put “Sr. Researcher” as the subject of your email.