Researcher - Chicago
Insight is a world-class product strategy and design firm with offices in Boston, Chicago, Raleigh, and Shanghai. Our teams work on a variety of exciting consumer, medical, and industrial projects and our researchers push past the limits of traditional consumer and product design research methods to provide our clients with knowledge, opportunities, and direction that lead to meaningful product and service experiences. Our researchers are part of a multi-disciplinary team involved in the design process from defining the strategic direction through full development, representing the voice of the end consumer.
Responsibilities:
- Participate in research programs to investigate user workflow, goals, tasks, and desired experiences
- Participate in and lead research programs to explore consumer needs, emotive responses, expectations, and beliefs
- Develop and apply innovative ways of collecting and analyzing data to uncover and describe new product opportunities, categories, features, and innovations
- Contribute to product definition and strategy by utilizing and integrating multiple sources of information and working closely with product strategists, designers, engineers, model makers, and interaction designers
- Work with consumers and designers to evaluate concepts and existing products on the market for improvement opportunities
- Work interactively with clients to understand their needs for research and to collect their domain and product knowledge
- Support interface and interaction design projects with design, review, and evaluation
Requirements:
- Minimum 2+ years of professional experience in research, product development, or related fields
- Experience with contextual research methods, interviewing, survey development, observational research, usability testing, heuristic analyses, and other qualitative and quantitative methods for collecting consumer needs and understanding experiences and environments
- Background in business, marketing, product strategy, anthropology, sociology, human factors, psychology, cognitive science, or ergonomics is beneficial
- Excellent analytical, writing, and presentation abilities
- Strong, collaborative interpersonal work style
- Ability to plan and schedule quantitative and qualitative research studies in an organized and detailed manner while being adaptable to changes in schedule and scope
- Experience with both generative and evaluative research methods
- Proficiency in MS Word, Excel, PowerPoint and familiarity with drawing or layout programs such as Adobe Illustrator / InDesign; familiarity with video processing and editing software like Adobe Premiere a plus
- Experience and skills in user interface/interaction design a plus, but not required
- Familiarity with database and other data manipulation programs; capacity to plan and conduct statistical studies a plus
- Ability and willingness for travel domestically and internationally
- Self-motivated, creative, and a desire to improve your skills and abilities
Apply Now
Send your résumé and work samples to:
hr346(at)insightpd.com
Please put "RES 1007" as the subject of your email.