Baxter ALYX
Validating design across communities of use
A key part of the success of the program was iterative testing, refinement and development, both of the physical device itself and the user interface. Frequent touches with primary and secondary users across the US and Europe ensured that the team was on track with the needs of mobile apheresis. Evaluation sessions guided by simulated scenarios of use, “think-alouds” feedback protocols and in-depth interviews uncovered important areas of opportunity for improving the physical and cognitive human factors.
